Ecommerce growth consultancy

Ecommerce growth, engineered for direct-to-consumer brands.

Altavega conducts comprehensive audits, plans and prioritises growth with your stakeholders, and executes complex, high-budget replatforming projects for large-scale ecommerce brands.

Prefer to talk? Call 0333 014 3324.

Founded
2021
Based
York and London
Focus
Direct-to-consumer ecommerce
Specialities
Growth, replatforming, web development, process improvement

Services

A unique blend of in-house, agency and personal brand experience.

Customised, collaborative support to help your business achieve its direct-to-consumer goals.

Ecommerce audits

A comprehensive review of your store, technology, data and trading operation, producing a clear picture of where growth is being held back.

  • Platform, integrations and technical health
  • Customer journey, conversion and merchandising
  • Analytics, measurement and reporting

Growth planning and prioritisation

We work with your stakeholders to plan and prioritise ecommerce growth, so the whole business is behind a roadmap that is sequenced by impact and effort.

  • Stakeholder workshops and alignment
  • Prioritised roadmap with owners and milestones
  • Process improvement across the operation

Replatforming

We specialise in executing complex, high-budget replatforming projects for large-scale ecommerce brands, from platform selection to launch and beyond.

  • Platform selection and partner management
  • Data, ERP and integration migration
  • Launch planning, SEO protection and hypercare

Data-driven optimisation

Insights from customer behaviour and website analytics drive a continuous programme of optimisation across conversion, retention and trading.

  • Analytics set-up and behavioural insight
  • Conversion rate optimisation and testing
  • Trading rhythm and performance reporting

Approach

Audit. Plan. Execute. Optimise.

Every engagement follows the same disciplined path, whether it is a targeted review or a full replatform.

  1. Audit

    A comprehensive audit of your ecommerce operation to establish what is really driving, and limiting, growth.

  2. Plan

    Working with your stakeholders to plan and prioritise the opportunities into a roadmap the business can commit to.

  3. Execute

    Hands-on delivery, from replatforming programmes to individual improvements, integrated with your existing team.

  4. Optimise

    Insights from customer behaviour and analytics feed a data-driven cycle of measurement and improvement.

We pride ourselves on a personal touch: integrating seamlessly with your existing team and enhancing its internal expertise, rather than creating a dependency on ours.

  • In-house, agency and founder experience

    We have led ecommerce from inside retailers, delivered for them from the agency side, and built direct-to-consumer brands of our own. That blend shapes practical advice that survives contact with the real world.

  • Customised and collaborative

    No fixed packages. Support is shaped around your goals, your team and your stage of growth, and delivered alongside the people who will own it afterwards.

  • Data first

    Decisions are made on customer behaviour and website analytics, not opinion. Measurement is set up early so that every change can be judged on the numbers.

Max Cartwright-Wilson, founder of Altavega

Max Cartwright-WilsonFounder and Consultant

About

Led by a practitioner, not a sales team.

Altavega was founded in 2021 by Max Cartwright-Wilson as a consulting and advisory vehicle providing marketing, ecommerce and technology strategy to ambitious UK brands. Engagements have covered replatforming, full-funnel marketing strategy and ecommerce operating-model design.

Max has worked in retail ecommerce and digital growth since 2015, across high-growth and scale-up environments, and is currently Chief Marketing Officer at DUSK.com, a UK digital-first homeware retailer. His first engagement there through Altavega was to lead the replatforming of the ecommerce and technology estate: a Shopify Plus migration, ERP integration and the foundations of the data and measurement infrastructure.

An earlier career leading IT infrastructure in the public sector still informs how he thinks about the technology and data layer underneath ecommerce and marketing.

  • Over a decade in retail ecommerce, digital growth and marketing leadership
  • Shopify Plus replatforming, ERP integration and measurement infrastructure delivered at scale
  • Founder of a direct-to-consumer brand, so the advice is grounded in running one

Let's talk about your growth.

Request a meeting using the form and we will schedule you in. Tell us where you are, where you want to be, and we will come back with an honest view of how to get there.

Or call 0333 014 3324
Request a meeting